Customer Services

In order to ensure quick, efficient and cost-effective service delivery, the Customer service staff are available from Monday to Friday during working hours to attend to customer’s request. Request can either be in person or by phone at our office at Ocean Gate House, Mahe or Pension Complex, Praslin.

Requests are related to repair and maintenance, social issues and community living. PMC aim to try and resolve all requests. In some cases, tenants are referred to other agencies which can better assist them.

Most request for modifications or approval are channeled through the customer services section. Clients are advised to request permission for any modifications or installation to the houses.

Written requests for installation works include:

• Installation of sliding doors/windows
• Installation of burglars bars
• Installation of cable TV/internet
• Installation of tiles
• Installation of Air - Condition
• Installation of camera
• Internal renovation

Other constructions on PMC properties which require written permission are:

• Modification to house structure
• Construction of boundary wall/fence
• Extension of houses
• Permission to build second house
• Paving the grounds